True Fortune Casino

Terms of Use

These Terms of Use govern your access to and use of our online gaming platform and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree with any provision of these terms, you must not use our services. Last updated: January 28, 2026.

Acceptance and Scope

These Terms of Use constitute a legally binding agreement between you and our online casino platform. By creating an account, making deposits, or participating in any gaming activities, you expressly consent to these terms. The agreement becomes effective immediately upon your first use of our services and remains in force until terminated in accordance with these provisions.

Our services include but are not limited to slot machines, table games, live dealer games, promotional offers, and related gaming entertainment. These terms apply to all users regardless of their method of access, including desktop computers, mobile devices, tablets, or any other internet-enabled device.

Eligibility and Registration

To use our services, you must meet specific eligibility criteria established under UK gambling regulations. You must be at least 18 years of age and possess the legal capacity to enter into binding agreements. We reserve the right to request proof of age and identity at any time during your relationship with our platform.

  • You must be a legal resident of the United Kingdom or a jurisdiction where online gambling is permitted
  • You must not be listed on any gambling exclusion databases or self-exclusion registers
  • You must provide accurate, complete, and current information during registration
  • You must not have previously been suspended or banned from our services
  • You must not be acting on behalf of another person or entity without proper authorization

Registration requires providing personal information including full name, date of birth, address, email, and phone number. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately of any unauthorized account access.

Account Management and Security

Your account serves as your personal gateway to our gaming services and must be maintained according to our security standards. Each user is permitted only one active account, and attempts to create multiple accounts may result in immediate suspension of all associated accounts.

You are solely responsible for all activities occurring under your account credentials. This includes deposits, withdrawals, gameplay, bonus claims, and communications with our support team. Sharing account details with third parties is strictly prohibited and may void any winnings or bonuses.

  • Use strong passwords combining letters, numbers, and special characters
  • Enable two-factor authentication when available
  • Log out completely after each gaming session
  • Report suspicious account activity immediately
  • Keep your contact information current and accessible

Gaming Rules and Fair Play

All games on our platform operate according to predetermined rules and random number generation systems certified by independent testing laboratories. Game rules, payout percentages, and return-to-player rates are available within each game’s information section or help menu.

We maintain strict policies against fraudulent gameplay, collusion, and exploitation of system vulnerabilities. Any attempt to manipulate games, use automated betting systems, or engage in suspicious betting patterns may result in account suspension and forfeiture of winnings.

  • Games must be played according to their published rules and paytables
  • Use of third-party software or betting systems is prohibited
  • Collusion with other players or dealers is grounds for immediate account closure
  • Irregular play patterns may trigger security reviews
  • All gameplay is subject to our monitoring and audit procedures

Financial Transactions

Our platform supports various payment methods for deposits and withdrawals, all processed according to UK financial regulations and anti-money laundering requirements. Minimum and maximum transaction limits apply to all payment methods and may vary based on your account status and chosen payment provider.

All transactions are processed in British Pounds Sterling unless otherwise specified. Currency conversion fees may apply for international payment methods, and these charges are determined by your payment provider rather than our platform.

  • Deposits are typically processed immediately upon confirmation
  • Withdrawals may require 24-72 hours for processing plus additional bank transfer time
  • Identity verification is required before processing withdrawal requests
  • Transaction limits may be adjusted based on account verification status
  • Payment methods for withdrawals must match those used for deposits when possible

Bonuses and Promotional Terms

Promotional offers including welcome bonuses, free spins, cashback, and loyalty rewards are subject to specific terms and conditions detailed in each promotion’s description. Bonuses are intended to enhance your gaming experience but come with wagering requirements and other restrictions.

Wagering requirements specify the number of times bonus funds must be played through before becoming withdrawable. These requirements vary by promotion type and must be completed within specified timeframes to remain valid.

  • Only one bonus per player, household, or IP address unless otherwise stated
  • Wagering requirements must be met before withdrawal of bonus-related winnings
  • Maximum bet limits apply when playing with bonus funds
  • Certain games may contribute differently toward wagering requirements
  • Bonuses expire after specified periods if wagering requirements are not met

Responsible Gaming

We are committed to promoting responsible gambling practices and providing tools to help you maintain control over your gaming activities. Our responsible gaming features include deposit limits, loss limits, session time limits, and self-exclusion options designed to support healthy gaming habits.

If you believe you may be developing gambling-related problems, we encourage you to utilize our responsible gaming tools or seek assistance from professional organizations such as GamCare or Gamblers Anonymous UK.

  • Set personal deposit and loss limits through your account settings
  • Use session time reminders to track your gaming duration
  • Take advantage of cooling-off periods when needed
  • Access self-exclusion options for temporary or permanent account closure
  • Contact support for assistance with responsible gaming tools

Privacy and Data Protection

Your personal information is processed in accordance with UK data protection laws and our comprehensive Privacy Policy. We collect, store, and use your data solely for purposes related to providing gaming services, ensuring platform security, and meeting regulatory compliance requirements.

Personal data is protected through industry-standard encryption and security measures. We do not sell or share your information with third parties except as required for payment processing, regulatory compliance, or with your explicit consent.

  • Personal information is collected only for legitimate business purposes
  • Data is stored securely and accessed only by authorized personnel
  • You have rights to access, correct, or delete your personal data
  • Marketing communications require your explicit consent
  • Data retention periods comply with UK regulatory requirements

Intellectual Property Rights

All content on our platform, including software, games, graphics, text, logos, and trademarks, is protected by intellectual property laws and remains the exclusive property of our company and our licensed content providers. Users are granted limited, non-exclusive access to use our services for personal entertainment purposes only.

Unauthorized reproduction, distribution, modification, or commercial use of our intellectual property is strictly prohibited and may result in legal action. This includes but is not limited to copying game content, reverse engineering software, or using our branding materials without permission.

Service Availability and Modifications

While we strive to maintain continuous service availability, our platform may occasionally experience downtime due to maintenance, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of our services with or without notice.

Game availability may vary based on licensing agreements, regulatory requirements, or technical considerations. We are not liable for losses resulting from temporary service interruptions or game unavailability, though we will make reasonable efforts to provide advance notice when possible.

Limitation of Liability and Disclaimers

Our services are provided “as is” without warranties of any kind, express or implied. While we maintain high standards of service quality and security, we cannot guarantee uninterrupted access, error-free operation, or specific gaming outcomes.

Our liability is limited to the maximum extent permitted by UK law. We are not responsible for indirect, incidental, or consequential damages arising from your use of our services. Our total liability for any claims shall not exceed the amount of deposits made to your account during the six months preceding the claim.

Users acknowledge that gambling involves inherent risks and that past results do not predict future outcomes. You participate in gaming activities at your own risk and are responsible for any consequences of your gaming decisions.