Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform to enhance your gaming experience, ensure security, and comply with UK data protection regulations. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined below. Last updated: January 23, 2026.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino website. These files contain information that helps us recognise your device and remember certain information about your preferences and past actions. Cookies enable us to provide you with a personalised gaming experience and maintain the security of your account and transactions.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions to cookies. These technologies work together to collect information about how you interact with our platform, helping us improve our services and ensure compliance with UK Gambling Commission requirements.
2. Types of Cookies We Use
We employ various categories of cookies to support different aspects of our online casino operations:
- Essential Cookies: Required for basic website functionality, account authentication, and secure transaction processing
- Performance Cookies: Collect anonymous data about website usage, page loading times, and system performance
- Functional Cookies: Remember your preferences, language settings, and gaming history
- Analytics Cookies: Help us understand player behaviour, popular games, and website traffic patterns
- Marketing Cookies: Enable personalised promotions and targeted advertising based on your gaming interests
- Security Cookies: Detect fraudulent activity, prevent unauthorised access, and protect player funds
3. Cookie Duration and Storage
Our cookies are classified by duration into two main categories. Session cookies are temporary and are automatically deleted when you close your browser or end your gaming session. These cookies are essential for maintaining your login status and preserving your gaming progress during active sessions.
Persistent cookies remain on your device for predetermined periods, ranging from 24 hours to two years, depending on their specific function. These cookies remember your preferences between visits and help us provide consistent service quality. Some persistent cookies may be renewed each time you visit our platform to ensure continued functionality.
4. Purposes of Cookie Usage
We utilise cookies for several critical purposes within our online casino environment. Account management cookies ensure secure login processes, maintain session integrity, and protect against unauthorised access to your gaming account and financial information.
Gaming functionality cookies remember your favourite slot machines, table game preferences, betting limits, and display settings. These cookies enhance your gaming experience by providing personalised recommendations and maintaining consistent interface preferences across different gaming sessions.
Transaction security cookies monitor payment processing, detect suspicious activities, and ensure compliance with UK anti-money laundering regulations. Marketing cookies help us deliver relevant promotional offers, bonus notifications, and tournament invitations based on your gaming patterns and preferences.
5. Third-Party Cookies
Our platform may incorporate cookies from trusted third-party service providers who assist us in delivering comprehensive gaming services. These include payment processors, game developers, customer support systems, and analytics providers. All third-party partners are carefully vetted and must comply with UK data protection standards.
Social media cookies may be present if you choose to share gaming achievements or interact with our social media content. Live chat support cookies enable real-time assistance from our customer service team. We maintain strict oversight of all third-party cookie implementations to ensure they align with our privacy commitments and regulatory obligations.
6. Managing Your Cookie Preferences
You have comprehensive control over cookie settings through multiple methods. Our cookie preference centre, accessible through the website footer, allows you to customise which categories of non-essential cookies you wish to accept or decline. You can modify these preferences at any time without affecting your ability to access core gaming features.
Your browser settings provide additional cookie management options:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and stored data
7. Cookie Consent and Legal Compliance
Our cookie practices comply with the UK General Data Protection Regulation, the Privacy and Electronic Communications Regulations, and UK Gambling Commission guidelines. We obtain appropriate consent for non-essential cookies and provide clear information about our tracking practices.
You have the right to withdraw cookie consent at any time without penalty. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. Essential cookies necessary for platform security and basic functionality will continue to operate as they are required for legitimate interests and legal compliance.
8. Data Protection and Cookie Security
All cookie data is protected using industry-standard encryption and security measures. We implement regular security audits, access controls, and data minimisation principles to ensure cookie information is used only for specified purposes. Cookie data retention periods are carefully managed to balance functionality needs with privacy protection.
We do not sell cookie data to third parties and limit access to authorised personnel who require this information for legitimate business purposes. Any data sharing with service providers occurs under strict contractual arrangements that mandate appropriate security measures and data protection compliance.
9. Contact Information and Updates
For questions about our cookie practices, data protection concerns, or to exercise your privacy rights, please contact our Data Protection Officer through the customer support channels available on our website. We are committed to responding to all inquiries promptly and transparently.
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or business practices. We will notify users of significant changes through website announcements or email communications. Regular review of this policy ensures you remain informed about our cookie usage and your available options for managing your privacy preferences.